LDR is a leader in professional development of full time, part time, and temporary/seasonal employees and have proudly supported stadium employee training for clients including the Cleveland Indians, the Kansas City Royals, Atlanta Falcons and the Baltimore Ravens.  Our goal is to create environments in all sites to support the fans in having an amazing experience, exemplary customer service, and professionalism regardless of the final score or their seat in the stadium.

Our training uses a unique and proven approach through a combined use of:

  • Lean/six sigma
  • Process leadership
  • Customer service

Our stadium training programs ensure that all employees experience the same enthusiasm as the fans.

At LDR we believe that what participants learn doesn’t just help them on the job, but in all aspects of their life. The video below showcases the energy, participation, and cheer generated by our training workshop.